myOmnia at Simei 2026

Today’s winery is an increasingly complex ecosystem, where operational efficiency, production continuity and rapid response times make all the difference. In this environment, service is becoming increasingly strategic: no longer simply support when issues arise, but a continuous partnership that accompanies customers throughout the entire lifecycle of their equipment.

It is from this vision that myOmnia was born, the integrated customer portal developed by Omnia Technologies that brings together services, information and tools dedicated to machine management within a single digital environment. A single access point designed to create a continuous connection with customers and make the day-to-day management of equipment simpler and more immediate.

One access point to manage machines and services

Through a personalised customer area, myOmnia provides a complete overview of installed equipment, regardless of brand, allowing users to find everything they need in one place.

Customers can consult manuals and technical documentation, access spare parts lists, open new service tickets, track their status and interact with service teams. Remote diagnostic capabilities also support faster and more targeted interventions, helping to reduce downtime and increase equipment availability.

Spare parts management becomes more intuitive as well. When a machine’s 3D model is available, users can visually navigate components, identify the part they need and submit a request directly through the platform.

Turning data into operational efficiency

myOmnia is much more than a service portal. Through the Smart Operation Hub, data generated by machines is transformed into valuable information that helps wineries monitor plant performance and support daily operations.

The platform enables users to keep track of parameters such as performance, energy efficiency and alarms, making it easier to identify potential issues and opportunities for improvement. Data can also be accessed remotely via PC or tablet, providing a comprehensive view of production performance even when operators are not physically present at the winery.

The goal is to transform the availability of data and services into practical decision-making support, contributing to simpler, more informed and more efficient equipment management.

Service throughout the entire equipment lifecycle

With myOmnia, Omnia Technologies continues to advance a service model that goes beyond individual technical interventions. Machines, data, spare parts, documentation and support converge into a single digital ecosystem, designed to accompany customers over time and foster an increasingly direct and continuous relationship.

At SIMEI, visitors will have the opportunity to experience myOmnia firsthand, explore its functionalities and see how digital technologies can simplify the day-to-day management of a winery while supporting operators throughout the entire equipment lifecycle.

We look forward to welcoming you at our stand to discover myOmnia and experience a new way of thinking about service.